If prepaid through www.Rentomobile.com, the money for your cancelled car rental reservation will be refund to you directly to your credit card.
Refunds can be kept as a prepayment of a following reservation, if you declare your will by fax or e-mail to our reservations department.
Payments made through www.moneybookers.com for cancelled reservtions cannot be refunded, but only used for a following reservation.